What happens behind this desk

• A scheduled scan reads the shared inbox during business hours and sorts each email into quote, order status or other.
• For quotes and status questions it looks up stock, prices and orders in the business system, read-only. Every number in a draft comes from that lookup.
• Anything unusual is flagged for a closer look: new customers, assumed quantities, backorders, items it couldn't match, and emails that try to give the assistant instructions.
• A person checks each line, edits if needed and approves. The approved draft lands in their own email, and they press send.

Book a free walkthroughI'll show it working on emails from your trade.